Legal information
About the website and seller
ilcaffe.pizza presents il Caffe in Serbia and the ordering, account and loyalty features currently available. The seller and data controller is PR il Caffe Matvei Kazantsev, registered address and restaurant: Ustanička 205v, Beograd, Republic of Serbia; registration number (MB) 67643909, tax number (PIB) 114522335.
Support, complaints and privacy enquiries: delivery@ilcaffe.pizza, +381 11 456 1290, or the restaurant address above. il Caffe is the brand; the purchase contract is with the named seller.
Continuing sign-in after the notice with document links means accepting the website terms and acknowledging the privacy notice. Submitting an order accepts the purchase terms and the obligation to pay for an order accepted by the restaurant. No separate checkboxes are used for these actions. Browsing alone is not acceptance of every condition or permission for marketing. Optional Google features require a separate choice.
Complaints and consumer protection
Contact us using the details above; the ordering terms explain complaints and refunds. Following a complaint to the seller, you may apply for out-of-court consumer dispute resolution through the Ministry platform. The seller must participate in the statutory procedure. Judicial remedies remain available.
Edition
Effective from 23.09.2026. Accepted orders retain the conditions applicable when the contract was concluded, together with mandatory Serbian law. Later amendments do not retrospectively change an agreed price or remove consumer rights. Translations assist understanding; no language version excludes mandatory rights.